Frequently Asked Questions

Frontage size (or simply "frontage") refers to the width of a property's boundary that directly faces and borders a street, road, body of water, or open public space. It is usually measured as a linear distance (e.g., 15 meters or 50 feet) along the property line.

For any maintenance issues, please report them promptly through our online tenant portal or by contacting your property manager directly via phone or email. Provide as much detail as possible, including photos if applicable. For urgent issues like burst pipes or no heat, please use the emergency contact number provided in your lease agreement.

A security deposit is a sum of money paid by the tenant to the landlord at the beginning of a lease agreement, held to cover any damages to the property beyond normal wear and tear, or unpaid rent. The amount is typically one to two months' rent. It is usually returned to the tenant within a specified period (e.g., 14-30 days) after moving out, provided the property is left in good condition and all lease terms are met.

Pet policies are determined by individual landlords and properties. Many properties are pet-friendly, but often require an additional pet deposit, a monthly pet fee, or have restrictions on pet size, breed, or number. Some properties may not allow pets at all. It's crucial to disclose any pets during the application process and get written approval from your landlord.

The inclusions in rent can vary significantly by property. Commonly, rent covers the use of the property itself. Utilities such as electricity, gas, water, and internet are often separate, but some landlords may include certain utilities (e.g., water) or amenities (e.g., trash removal, common area maintenance). Always confirm with the landlord or property manager exactly what is included before signing a lease.

To apply for a rental property, you typically need to complete an online application form, provide proof of income (e.g., pay stubs, employment letter), a copy of your ID, and references (previous landlords, employers). Some properties may also require a credit check and a non-refundable application fee. Please check the specific requirements listed on each property's page.

Once an offer is accepted, the process typically involves signing a memorandum of understanding, instructing solicitors to begin conveyancing, conducting property surveys and searches, exchanging contracts, and finally, completing the sale. We will guide you through each step.

The time it takes to sell a property can vary greatly depending on market conditions, pricing, location, and the property's appeal. On average, it can take anywhere from 2 to 6 months from listing to closing, but some properties sell much faster or slower.

Property prices in Singapore vary significantly by location, property type, and condition. HDB flats typically range from SGD 400,000 to over SGD 1 million, while private condominiums range from SGD 600,000 to several million. Landed properties are generally more expensive. We recommend checking our properties listing for current market prices in different districts.

Eligibility depends on the property type. For HDB flats, you must be a Singapore citizen or permanent resident. For private properties, foreigners can purchase with some restrictions. First-time buyers may qualify for various grants and schemes. We recommend consulting with our team for personalized advice based on your circumstances.

Beyond the purchase price, you should budget for: stamp duty (1-4% of purchase price), legal fees (approximately SGD 800-1,500), survey fees, and valuation fees. There may also be ABSD (Additional Buyer's Stamp Duty) if applicable. Our team can provide a detailed breakdown of all costs for your specific situation.

The typical property purchase process in Singapore takes 8-12 weeks from offer acceptance to completion. This includes the option period (typically 5-7 days), legal documentation, financing approval, and final completion. The exact timeline depends on various factors including financing and legal requirements.

Yes, most banks in Singapore offer mortgage financing for property purchases. Typically, you can borrow up to 75-80% of the property value for HDB flats and 70-75% for private properties. The loan tenure can extend up to 30 years. Interest rates and terms vary by bank and your financial profile.

To sell your property, you typically need your property title deed, identification documents (ID/passport), recent utility bills, and any existing mortgage statements. Depending on your location, you might also need an energy performance certificate (EPC) and other compliance documents.

We determine the asking price by conducting a comprehensive market analysis. This includes evaluating recent sales of comparable properties in your area, considering current market trends, the condition and features of your home, and any unique selling points. We'll provide a detailed valuation report.

Typical costs include real estate agent commissions, legal fees for conveyancing, potential capital gains tax, and costs for any necessary repairs or staging. You might also incur costs for an EPC or other mandatory inspections. We'll provide a clear breakdown during our consultation.